I had a good experience with Bluehost overall but ultimately was unhappy because they auto-renewed my hosting at a much higher rate than I originally paid. It was partially an error on my part — I was not on email at the time that the autorenewal occured and so was not able to cancel the subscription, which they would have initially allowed — but I was disappointed that they were not willing to offer a goodwill gesture and waive part of the additional fees.
Overall my hosting experience with Bluehost was good, but the practice of auto-enrolling in auto-renewal, and at a significantly higher monthly rate, was highly disappointing. It was the kind of legal-but-unpleasant practice which seemed out of character for a generally reputable and customer-oriented hosting company, and which makes me reluctant to recommend the company to friends.
I had a good experience with Bluehost overall but ultimately was unhappy because they auto-renewed my hosting at a much higher rate than I originally paid. It was partially an error on my part — I was not on email at the time that the autorenewal occured and so was not able to cancel the subscription, which they would have initially allowed — but I was disappointed that they were not willing to offer a goodwill gesture and waive part of the additional fees.
Overall my hosting experience with Bluehost was good, but the practice of auto-enrolling in auto-renewal, and at a significantly higher monthly rate, was highly disappointing. It was the kind of legal-but-unpleasant practice which seemed out of character for a generally reputable and customer-oriented hosting company, and which makes me reluctant to recommend the company to friends.